Ploomba

Privacy Policy

Your privacy matters to us. Learn how we protect and manage your data.

Last updated: November 5, 2025

Introduction

Ploomba Inc. ("we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes:

  • The types of information we may collect from you or that you may provide when you visit our website
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information

This policy applies to information we collect on this website and through email, text, and other electronic communications. Please read this policy carefully to understand our practices regarding your information.

Information We Collect

Personal Information You Provide

We collect information that you provide directly to us when you:

  • Contact Form Submissions: Name, email address, company name (optional), phone number (optional), and your message or inquiry
  • Contact Inquiries: Information you provide when requesting information or contacting us
  • Newsletter Subscriptions: Email address and preferences for receiving updates about our products and services

Automatically Collected Information

As you navigate through our website, we may collect certain information automatically, including:

  • Usage Details: Information about your visit, including pages viewed, time spent, and navigation patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Location Data: General geographic location based on IP address

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

Communication

Respond to your inquiries, contact requests, and provide customer support

Service Delivery

Provide, operate, and maintain our website and services

Improvement

Improve our website, products, and user experience

Analytics

Understand and analyze usage trends and preferences

Marketing

Send you updates, newsletters, and promotional materials (with your consent)

Legal Compliance

Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of company assets

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

Request access to and correction of your personal information

Deletion

Request deletion of your personal information, subject to legal obligations

Opt-Out

Opt-out of marketing communications at any time

Data Portability

Request a copy of your data in a portable format

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@ploomba.com

Company: Ploomba Inc.

Location: Montreal, Quebec, Canada

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